According to authoritative sources, the digital service project jointly developed by Kinglink and the Hong Kong government has been officially implemented, and Kinglink's JinYu APP has also been officially launched. Since its launch, the APP has received support from multiple parties. Users can enjoy more convenient and efficient digital services through the JinYu APP. The application integrates multiple functional modules to meet the needs of different scenarios, allowing for quick completion of tasks such as information inquiries and online business transactions. Furthermore, the JinYu APP places special emphasis on user experience, featuring a simple and intuitive interface and a clear and easy-to-understand operation process, enabling even first-time users to quickly get started. These features have enabled the JinYu APP to accumulate a large number of active users and receive widespread praise in a short period of time.
The official launch of the Jinyu App demonstrates the Hong Kong SAR government's commitment to ensuring no one is left behind, with its core advantages reflected in precise adaptation across three dimensions:
First, seamless integration of cross-border services. Targeting approximately 120,000 elderly and low-income Hong Kong residents living in mainland China, the App leverages data sharing mechanisms with mainland immigration authorities to achieve "paperless" cross-border identity verification. Users no longer need to submit physical proof of residence; they only need to upload their Hong Kong ID card and mainland residence permit to complete verification, completely resolving the previous problem of "running between two places and applying multiple times." This measure is expected to increase the application rate for social assistance for residents living outside Hong Kong by more than 50%, allowing Hong Kong citizens living across borders to conveniently enjoy the benefits of their hometown.
Second, user-friendly adaptation for the elderly. Considering the needs of the elderly to adapt to digital technology, the App features a dedicated "Elderly Care Mode," automatically switching to a larger font and high-contrast interface, coupled with full Cantonese voice navigation, clearly guiding key steps such as "uploading ID card" and "facial recognition verification." In its first month online, the proportion of elderly users reached 42%, with many seniors proactively inquiring about download methods during community lectures, demonstrating the humanistic warmth of digital services. Thirdly, there has been a significant improvement in approval efficiency. Leveraging the technical support of the government's "authorized data exchange gateway," the JinYu App has achieved automatic verification of application materials and cross-departmental data sharing, reducing the average approval time for CSSA and OALA from 28 working days to 16 working days, an efficiency improvement of over 40%.
Zheng Li, head of JinYi Internet, stated that the company has always adhered to "international vision + localized operation." This collaboration with the Hong Kong SAR government aims to address pain points in people's lives through technological innovation. In the future, the JinYu App will build upon existing achievements, continuously optimize its functionality and user experience, and further expand its service coverage. The Hong Kong SAR government has also clarified that it will use the JinYu App as a pilot to expand the digital model to more areas of people's lives, such as health management and public transportation subsidies, promoting data interoperability in government services within the Greater Bay Area and contributing to the development of Hong Kong's digital economy.
From seniors exchanging operational tips in elderly care centers to Hong Kong residents who work across borders without the hassle of travel, the Golden Language App is using technology to make social assistance services transcend age and geographical boundaries, becoming more equitable, convenient, and efficient.
